Please find below a transcription of the audio portion of Ivor Davies’ Microsoft Teams – The Hub for Information in Office 365 webinar being provided by MPUG for the convenience of our members. You may wish to use this transcript for the purposes of self-paced learning, searching for specific information, and/or performing a quick review of webinar content. There may be exclusions, such as those steps included in product demonstrations. You may watch the live recording of this webinar at your convenience.

Ivor Davies:                         Thank you very much, and good morning, good afternoon, or good evening, wherever you may be. It’s a nice morning here in Toronto, so I hope your weather is just as nice. Kyle had gone through a little bit about me. Yes, I’ve been in the stream of SharePoint for quite a few years now. I did work full-time for the Liquor Control Board of Ontario until I retired in 2016, and then started up my own consulting company, basically Office 365 and SharePoint Online. But things have changed over the last year, and I think a lot of clients are looking to get their feet wet using Microsoft Teams, and I thought how better to get the message out there than to do a webinar, and this is a great forum in which to do it, on just exactly what is Microsoft Teams, and how can it be the hub for teamwork in Office 365?

So, some of the things that you should know, and some key learnings before we start, is you need to understand the value that Teams brings to your company, and you need to be familiar with the Office 365 user experience, so the apps, so when you log in to your tenant. I don’t know how many of you right now do not have an Office 365 tenant. All I can say is that if you don’t, you’re not going to be able to take advantage of some of this functionality, because Microsoft Teams is an Office 365 application, and you need to have a tenant that has that functionality in it.

Some of the key learnings is that IT pros can configure global and user-specific Teams settings. Since Teams is built right on top of Office 365, it relies on settings from some other areas. For example, you can create Teams from Office 365 Groups. Office 365 Groups is the glue that binds SharePoint, and Teams, and all these things together, so it does require some things that already existed in Office 365. IT pros can automate the management of individual Teams throughout their lifecycle.

Now, one of the things that we won’t be talking about today is we won’t be getting into advanced scenarios, such as calling scenarios, so audio conferencing, phone system, call quality, upgrade from Skype for Business, or client management, that would be a different session, and that is a very detailed topic, and it really requires a session of its own. Unfortunately, like I said, I won’t be talking about that today.

So, the successful adoption of Microsoft Teams represents a change in behavior. It’s much a social challenge as a technical one. Onboarding to Microsoft Teams is a different journey than customers have taken in the past. You need to make these fundamental shifts in behavior. You have to decide, do I chat, or do I email? Do I move away from email as my primary method of communications for fast-moving teams and project management? Do I live in the cloud? Do I leverage all of what’s in Office 365 in the cloud, and start using the applications there? And do I embrace flexibility, so do I empower my own users to embrace the flexibility of Microsoft Teams for their own customization?

To accomplish this journey, we have to educate the appropriate change management and user readiness that may have never embraced for any other product rollout. Even if an advanced customer has these skills within the organization, the depth of change to both collaboration and meeting scenarios can really benefit from a fresh approach. Our existing tools, and those that are released in alignment with Microsoft Ignite, and Microsoft’s feature release schedule will support them in learning these skills. Service adoption is the outcome of executing these capabilities with skill, so this change is really all about people.

Microsoft heard from the Hershey Company, for them connecting people to people, people to information, and people to systems, was critical at improving the quality of their decisions, and the speed at which those decisions are happening, and how Office 365 enables them to conduct business in a new way. With this universal toolkit, customers can expect three main benefits. Office 365 provides universal toolkit that meets the unique needs of every team in a highly secure way. You can drive employee engagement, and enable rationalization across your organization, and also connected experiences enable sharing and discovery across applications.

Each of these benefits align with the previously discussed collaboration practice scenarios of work hub collaboration with effective teamwork, employee engagement and empowerment, and business transformation. So, more collaborative with effective teamwork, the hub for teamwork value meets the unique needs of each team member in a highly secure way. For employee engagement and empowerment, this drives employee engagement, and delivers new insights with mobile and intelligent intranets and communities that empower the workforce. And in business transformation, it connects experiences using Microsoft Graph and artificial intelligence, to fully realize the digital transformation.

Office 365 is the most complete, secure cloud productivity service. It has authoring, in such used common applications as Word, Excel, PowerPoint, and OneNote. You have mail and social, in which you’re already using Outlook, Exchange, some of you may be using Yammer. Insights and content management, you’re using OneDrive, or some of you are, SharePoint, I would imagine a fair bit of you are using SharePoint, and Delve. Chat, meetings and voice belongs with Teams. It used to belong to Skype only, but Skype has evolved into Microsoft Teams. And then getting into analytics, you can use Power BI, Delve Analytics, and Excel.

So, across the whole spectrum of Office 365, it is secured and compliant, it’s manageable, it’s extensible, and it’s always up to date. You don’t have to worry about patches. So, the agenda for today’s session is we’re going to talk about Microsoft Teams, the hub for teamwork in Office 365. We’re going to talk about chats, calls and meetings for today’s teams. We’re going to talk about integrated Office 365 apps. We’re going to create, collaborate, and get work done. We’re going to show how Teams is customizable and extensible. We’re going to talk about enterprise security, compliance, and manageability. We’re going to talk about Microsoft Teams use cases, where they can best be use. I’m going to give you a little bit of a demo into the team on my tenant, to show you how easy it is to set things up, and I’m also going to give you a URL for a demo site that Microsoft has, where you can test this all yourself, without having your own tenant.

We’re also going to learn key benefits from implementing Microsoft Teams, and then the final thing will be next steps and resources. Basically now that you’ve learned this, where do we go from here?

Microsoft Teams, the hub for teamwork in Office 365. Well, why did we build Microsoft Teams? It was in response to the evolution of collaboration in the modern workplace, and really, your customer feedback. Microsoft Teams delivers on four core promises, to create a digital workspace for high-performing teams. First, Microsoft Teams is the hub for teamwork in Office 365. Microsoft Teams solves for the collaboration and communication needs of a diverse workforce. Since the original preview, Microsoft has extended the capabilities to include chat, voice, and video.

When it comes to chat, Microsoft Teams is fast, fluid, and low overhead, and instantly familiar, making it easy than ever to share information and accelerate decision making. Since the preview moment, Microsoft Teams has evolved into complete meetings experience, now includes chat, voice, and video. Microsoft Teams will modernize your meetings experience. Before meeting, team members can review conversation, during meetings, teams can share the content and hold the meeting using a diverse array of communication mediums using audio conferencing and video, and then after a meeting, team members can review the history, access recordings, and much more.

Microsoft Teams provides private and group meetings capabilities and scheduling capabilities, and free/busy calendar availability for team members. The Office apps and services that people use every day: Word, Excel, PowerPoint, OneNote and SharePoint, and even the new planner mask, and Steam, which is now the new video portal, and Power BI, are built in. They’re all built into Office 365. They’re all built into Microsoft Teams. So, people have the information and the tools that they need, right from within the context of Microsoft Teams.

Because every group is unique, team members can tailor their workspace to include apps and services for the team and organization. Microsoft Teams allows the ability to customize their workspace with tabs, connectors, and bots. For the developer community, Microsoft has also created an extensible platform, to enable building apps with a rich set of capabilities, to enable those higher performing teams. Microsoft Teams comes with enterprise-grade security and compliance that you would come to expect from Office 365.

Chats, calls, and meetings for today’s team. Communicate in the moment, and keep everyone in the know, so chats, calls, meetings within your team and across organizational boundaries. You can have private chats for one on one communication, or smaller group conversation. You can schedule and join online Skype meetings with HD video, voice over IP, and dial-in audio conferencing options. You can also have a dedicated phone number with advanced features. Now, this is available across the mobile, desktop, and browser, and it’s also beginning to be integrated in meeting room devices.

Microsoft is bringing the capabilities of Skype for Business into the cloud, into Microsoft Teams, to deliver a single hub for teamwork, with built-in, fully integrated voice and video. As users are working on more teams, the opportunity to more seamlessly integrate our communication abilities into Microsoft Teams, so users can have a single place for their conversations, contacts, and content. Microsoft Teams is the hub for teamwork in Office 365, and provides a shared workspace, in which teams inside or outside an organization can communicate in the moment, and keep everyone in the know.

Oops, sorry. I just went a slide ahead there.

Okay. Microsoft Teams also means more time for productivity as team members, as they do not have to toggle between different apps. Instead, they can access and act on information right from within the Microsoft Teams experience. The Office apps and services that people use every day, like Word, Excel, PowerPoint, OneNote, SharePoint, and even Power BI, are all built in, so people have the information and the tools that they need, right from within the context of Microsoft Teams. Users can co-author and edit Office and other files right inside Microsoft Teams.

Teams is also integrated with Skype, SharePoint, OneNote, and Power BI, and Planner, so teams can work in a central place, with all the necessary tools, in order for them to pursue team objectives. Microsoft Teams leverages the intelligence capabilities of Microsoft Graph. A team member can access information on an organizational report, and do searches for contacts within an organization. Microsoft has built integration with email, so that users can forward an email message into a Teams channel for further discussion and sharing.

Microsoft Teams is available across all mobile platforms, whether it’s iOS, Android, and Windows. You have ability to chat, to join a meeting, to share files, or to have Planner tasks. Teams is a full-featured experience, that continues conversation, collaboration, and access to tabs and tools across your mobile device, all with the same security of Office 365, and the full Microsoft 365 capability suite.

Every group is unique, so we have made it easy for teams to tailor their workspace, to include apps and services which are relevant to their team or their organization. For example, you can pin important files for quick reference, so the whole team can access them in one click. You can set up channels, so that conversations on certain topics happen in designated spaces. You can add bots, intelligent bots, to interact with Microsoft Teams. Bots can answer natural language questions, and perform lightweight tasks, such as FAQs.

You can bring in cloud services to explore data and get updated from an app a team uses daily. Where third party services are involved, notifications can be customized, so the team never misses a beat. To bring our users a breadth of customization options, we’re working with more than 150 partners. We also have created an extensible platform, to enable building apps with a rich set of capabilities, to enable higher performing teams. The Microsoft Teams developer platform enables integrations to existing business processes. IT can also manage trusted app for the employees and the organization.

Enterprise security, compliance and manageability. Finally, Microsoft Team benefits from the Office 365 hyper scale [inaudible 00:15:45] based grade cloud, delivering advanced security and compliance capabilities customer expect. Data encryption at all times, at rest and in transit. The ability to have local data residency for core customer data at rest, plus failover and disaster recovery. Human backup, via on-call support engineers standing by 24/7. Multifactor authentication for enhanced identification.

It also supports standards, including SOC, SOC 2, EU Model clauses, HIPAA and more. Since the preview, Microsoft has added mobile management with Microsoft Intune, and new features for compliance and litigation support, including audit log search, eDiscovery, and legal hold for channels, chats, and files. PSTN connectivity in Office 365, with the option for connecting existing on premises investments in the future, such as advanced call management, including call routing, auto attendant call queues, and reporting.

Easily manage users, usage, and settings, in the Office 365 admin portal. IT controls to manage trusted apps for the employees and the organization. With enterprise and compliance capabilities are critical for customers, our responsibility at Microsoft goes beyond this. Our mission talks about empowering every person to achieve more. With that in mind, Microsoft is focused on building an inclusive experience for the entire group, including support for those who use screen readers, high contrast, and keyboard-only navigation, to enable the collective brain power and potential of everyone.

Microsoft uses cases for each department. Teams come in all shapes and sizes, and Microsoft Teams is particularly well suited for teams where team members are highly engaged, are iterating on shared deliverables. There are such scenarios as customer support, where the team needs to both have continuous knowledge sharing between shifts, provide visibility and customer escalation, search for solutions across conversations, and speed up issue resolution with various subject matter experts. Engineering team needs to enable to a continuous discussion across a distributed team. They need to discuss ideas and requirements, gather inputs in the open, store standard documentation and files, and integrate with developer tools like [Dia 00:18:30].

Finance, on the other hand, needs to prepare earning release with cross-functional stakeholders. They need to streamline data consolidation and analysis. They need to store budget documentation and files, and they need to share economic trends and news. Human resources, on the other hand, wants to drive alignment on job descriptions, and streamline the interview process. They need to plan and prepare new employee onboarding, and engage their distributed employees in training. They also want to share departmental resources and documentation.

Marketing wants to coordinate campaigns and event task. They want to share the latest content drafts for feedback, and they want to get automated reports back from analytics tools, such as BI. Then they can prepare marketing launches across multiple stakeholders.

Sales. Sales wants to get quick answers from PMs and sales ops. They really want to share key customer wins. They want to get notification and deal mentions, and they want to share the latest company, product, and competitor news.

And the final one here is operations and project management, where the goal is to streamline project communication and tools, provide status updates, get feedback and coordinate tasks, share files and collaborate on deliverables, get new project members up to speed quickly. And the best guidance for all of these and other scenarios is available in the fast track productivity library at Microsoft. If you do that search in your browser, you can actually go fasttrack.microsoft.com, and that will take you there.

So, now we’re at the demo. What I’d like to achieve in the demo is to show you a few things. I want to show you that teams are a collection of people working together toward a common goal. I want to show you channels, topics, subgroups or work streams within the broader team. I want to show you chat, one to one, and group chat, one too few. Channel messages, and using the add message function to get the attention of a person or a channel.

What I want to do now is I want to show you my Teams, and what I have to do here is just… Mind me here a sec.

Can everybody… Well, here we go. Oh, come on. Come on, come on. Okay, so this is one of these glitches where I have a mouse that’s not very friendly. Can everybody see that? Kyle, are you getting any feedback that people can’t see that screen?

Kyle:                                      Yeah. I see the Teams in the middle of the browser here now.

Ivor Davies:                         Okay, so what I’m going to do is I’m just going to make this a little bit bigger, so this is the Microsoft Teams app. You can either use Microsoft Teams via an app, or through the web interface. If you wanted to use it through the web interface, I can show you how to do that. It’s very easy to do. Actually, if you go to your tenant, portal…

Kyle:                                      Ivor, while you’re on that topic, we did have a question, just for clarification on what the tenant is, exactly.

Ivor Davies:                         Okay, so the tenant is your login to Office 365, so I’m showing you now what my tenant consists of, so my Office 365 tenant is an E3, which costs me so much dollars a month, and I get all these applications as part of that monthly fee. So, this is called a tenant. This is where everything in my Office 365 lives, and so if you work with Office 365, this will look familiar to you. If not, this is totally brand new.

I had mentioned that if you wanted to go to the Teams application, it really is another app, along with SharePoint, along with OneDrive, Word, and Excel, so I would just click on Teams there. What I can also do is there’s a full-blown Teams app that I can download for my PC, but even better still, for my mobile device, and it gives me the full Teams experience in a mobile device setting. So, it’s just asking me to log in to authenticate. Bear with me here, it’s just initializing.

So, I’m just going to use the web app instead. Sorry for the tiny bit of a delay, folks. This is my Teams instance in my Office 365 tenant. As you can see, I’ve created a couple of teams already, but what I want to do as part of this demo is I want to create a new team, and show you exactly how the basic functionality works. There’s some great articles here. Microsoft Teams, the new way to run internal [projects 00:23:54]. That sounds good, for MPUG users, that’s sure.

What I want to do is I’m going to create a team, so I’m going up here. Create a team, and I’m going to build a team from scratch, and I’m going to make it private right now, so I’m going to call this MPUG Presentation. And this is a… This is a demo team site. And create.

What Teams is doing is going off, building off the team site, very quickly done, and now it wants me to add members to my group. Right now, I’m going to order… I’m going to add… It already has added me into the group. I’m going to add myself and my old Hotmail account, just to show you that I can add people, and maybe I’ll add kyle@mpug.com?

Kyle:                                      Yep, that’s correct.

So, now it’s added these two users, so there’s three of us now who are a member of this team. Okay, so it comes back and says, “Welcome to the team. Do you want to add more people, do you want to create more channels, or do you want to open the FAQ?” What a channel is, is a channel is like a topic that you want to have for discussion in your team, so I’m going to have… I’m going to create a new channel, and I’m going to call it Resources. This is for team resources only, and I want to automatically show this channel to everybody who’s a part of my channel when they log in.

Now you see Resources has come down here as a channel. I’m also going to create a new channel, and I can do that here, and I’m going to call it Feedback. And I’ll just say team. Now I have three channels. Three possible areas where we can have conversations. You can have as many channels as you want in a single Team instance, and you can have different members for each channel if you want, so let’s go back to the… into the Resources.

What I’m going to do here, up here is all the different things that we can do in this channel, so what I’m going to do is I’m going to add a tab. I’m going to add some functionality to this channel. Right now, we have conversations, files, and if we wanted to, we could create a Wiki, so what I’m going to do is I’m going to add an external website, and I’m going to say, “Okay, so this is Microsoft,” if I could spell, that would be great. I’m using my daughter’s gaming keyboard, so it’s a little bit different layout from mine, so you have to excuse me here. Some of the keys aren’t where I’m expecting them to be.

And we’ll save that, so this is a link to an external website as part of this team. Now, this URL is going to be very useful for you after this session is finished, because if you go to this teamsdemo.office.com, you can actually play in Microsoft Teams. It’s an interactive demo that shows you how to do different functions, right? How you can talk to people. It’s all interactive, and you can restart it anytime you want, and whatever. It’s a good introductory tool. I don’t want to waste your time by doing that now. I figured you have… When you have later on your own, you may want to do that, but it’s a great resource, and that’s why I wanted to add it to the resources.

Also, what I wanted to do is into the feedback, I wanted to add an application called Polly, and what Polly is, it allows you to add polls to your team, and you can create native polls. Install. Post to the channel about this tab. Save.

Kyle:                                      Quick question for you, Ivor. Are those add-ins included with Teams in all cases, or is that something you have to get extra?

Ivor Davies:                         Nope, they come out of the box with Teams, so anything that you see here, it comes with every Team instance, and you can see, there’s quite a few add-ins. If any of you use these, like if some of you use Trello, some of you use Jira Cloud, you can bring those applications into Teams. It’s not something that you have to pay extra for. It’s all included. These are what they’re calling connectors into Microsoft Teams, and this is what really the secret of Teams is, is making this application like a collection, like a hub of different applications that you can bring into Microsoft Teams.

So, you wouldn’t bring everything into one resource channel, but depending on the type of channel it is, for example feedback, I want to collect polling feedback from my team, or from external people. Resources, I want to send them to things that are… that will help them find things out or learn things about Microsoft Team. And general is just general information about the team itself.

Are people following that? Does that make sense to them?

Kyle:                                      Yep, that’s great. Thanks for clarifying.

Ivor Davies:                         So, basically Teams embraces organic and planned growth. Chat and channel messaging move conservations to a more transparent forum within the boundaries of the team itself. You can organize your teams in terms of projects and goals. Teams mirroring an organizational structure, or structured by role tend to be less successful. So here, the best practice is understanding how people in your organization work today. Teams allow employees to shift the center of gravity from 20… I had to laugh at this. 20 open browser windows to one streamlined productivity experience, which is the Teams app.

Empower the people who embrace change, so what you need to do is find people within your organization who embrace new technology and change, to be your champions, and ensure they have additional information on how to move to Teams. Teams give you easy access to all the capabilities of Office 365, including your existing investments in Yammer, SharePoint, and Groups, if you happen to be using those.

One important caveat here to remember is Teams does not replace email, okay? It makes email better, by removing all those fast-moving conversations to a more unified place, and you can drag conversations from Outlook into Teams, and that becomes part of the chat. This ensures everyone involved in the project will have the information that they need. Okay?

So now, I’m going to go back to the presentation, and we’re going to talk about… We’ve had the demo, so some of the key benefits from implementing Teams. This study was done that uncovered 11 benefits for companies to consider as they evaluate Teams as a primary communication tool and collaboration tool.

The top four benefits are: Teams reduces the total amount of meetings and their duration. Online meetings conducted over Teams are reliable and have very high quality audio video quality. The beauty of your conversation is if you record meetings in Teams, that’s it. You can record them, and you can save them, and then they’re there for historical information. If somebody missed a status meeting or a team meeting, you just make sure that you record it, and then that person can go back and listen to that meeting.

As a result, employees spend less time addressing setup and call quality issues, and more time interacting. How many of you have tried to set up a WebEx, or a Skype call, and, “Oh, I just can’t get it right. The speaker’s not working. There’s something wrong.” Well, this makes it so much easier, and they’re saying here that the total time savings for just this alone is roughly about 6.9 million.

Information workers in your organization, on average, can save about four hours per week from improved collaboration and information sharing. With the Teams feature like co-authoring, integrative file storage and internal directory, information workers can effectively and efficiently collaborate in real time. That’s a big benefit. So, the potential savings there equal more than $14.3 million.

The third benefit is information workers save more than one hour per week by not having to switch between applications, so access to third party and line of business apps from inside Teams, and you saw that there was quite a list of applications there, from any device, benefits all workers. Really, especially your remote workers. This creates better employee cohesion, and a common corporate culture across locations. They’re estimating the total savings about $4.8 billion. Million, sorry.

And then finally, having resources available online in Teams reduces downtime by 14.6%. When resources are available in one cloud-based location, downtime is reduced and complexity is lowered, making security and compliance easier. Compared to other on premise solutions, the first time savings are worth… they’re saying approximately $258,000 across information and first line workers.

A study was done by Forrester, looking at the total economic impact of Microsoft Teams. So, they said 4.4 hours a week are saved by information workers through improved collaboration and sharing, 150 trips, average number of trips or overnight trips replaced by… with three online meetings, by third year of it using Microsoft Teams. 45 minutes per week are saved by first line workers collaborating with colleagues. 17.7% noticed an improvement in time to decision made by decision makers. 88% of survey respondents felt having our solutions all in one place saves time, and 18.9% said there was a reduction in meetings each week.

The study revealed that by empowering employees with Teams, businesses can reduce the costs of collaboration, accelerate decision making, and improve the customer and employee experience. Overall customers were well pleased with Teams, and how well it integrates with the rest of Office 365. They cited associated cost savings as a key factor in adopting Microsoft Teams. For a standard 5,000 user organization, the study reported benefits and costs of roughly $30.3 million, and $3.3 million respectively, resulting in a net overall benefit of $27.1 million over… factored over three years.

So, now that we’ve talked about Teams, what are the first 10 things you might want to do in Teams? And these are just suggestions, putting out there, but it’s something to keep note of, and hopefully when you are able to go back to the presentation, you can see these things. I plan on posting this presentation on my LinkedIn page, too, for anybody who wants to have a look at it.

The first thing is start with chat. Create a small group chat with colleagues you work with most closely, a great way to communicate in the moment. You can name and favorite the chat for easy reference. You can call it something that means sense to the group of you.

Second is connect from anywhere. Download the Microsoft Teams desktop and mobile apps to enable teamwork from anywhere. Try out the application on the mobile. It’s very good. It’s easy to use, and you feel like you’re connected at all times.

Go big. Create larger teams with dedicated channels to specific topics, projects, or disciplines. Whatever you like. Better to have fewer larger teams with more channels, than many, many small teams with a few channels. Next, customize your channels. Upload files to the appropriate channel and pin frequently used files, to make it easier for everyone to find in that channel. Add apps to channels. Do more than one place by integrating favorite apps and services, such as Word, PowerPoint, Excel, Power BI, Planner, Survey Monkey if you use it, [inaudible] if you use it, and more, with team chats and meetings.

Consolidate the need to know content. Use OneNote or the wiki feature to spotlight on an important content, meeting follow-ups, best practices, goals that are separate from conversations. Spotlight resources and key websites used to track news, performance, live site monitoring or metric tracking, so everyone can access this information right from within Teams. One of the things I did with one of my channels was I added a Twitter feed right into it, that does a scan of Twitter for anything Microsoft Teams, so that comes right into my channel, so I don’t have to start Twitter up. It’s already part of my Teams channel.

Elevate email conversations. Forward email to a Team channel, to continue the discussion in a threaded chat conversation, with the attachment automatically being uploaded for easy team co-authoring.

Number nine, share content from other services. Set up connectors to push rich content into Microsoft Teams from services like Trello, GitHub, Bing News or Twitter, and get notified of the team’s activity in that service.

And finally, help foster active channels. Be personally active in the channels, and use the @team, which will notify the entire team, to highlight posts for the whole group.

Next steps, start using Microsoft Teams today if you have Office 365. Pick one project and do 100% of your team meetings, chats, and files in Microsoft Teams. This could also be a project that you were going to set up in a SharePoint site. SharePoint Online or on premise SharePoint. Keeping again that you need Office 365 to use Microsoft Teams.

Download the desktop and mobile app, so you can collaborate on the go. Put frequently used websites, files, and dashboards right into the channel by pinning them to a tab. Next, get deployment and adoption support using Fast Track, so that’s fasttrack.microsoft.com, and Aka Success With Teams. Again, once this slide deck is published, you should have access to the URLs within it. Third, give Microsoft feedback and support.

Resources to learn more. Success With Teams, your hub for all things Microsoft Teams, including vision, practical onboarding guidance, success stories, and support. There’s the Fast Track site again, fasttrack.microsoft.com. This provides assistance for customers to realize their vision with Microsoft Cloud Services. And there’s three resources at the bottom, the Office blog, the Office roadmap, and if you have developers, the Teams developers link.

So that’s it. Thank you for attending today’s session on Microsoft Teams, the hub for teamwork in Office 365. You can reach out to me on Twitter. I’m @ivordavies59, or if you want to reach out to me and connect with me on LinkedIn, here’s my URL.

The last thing I have is a survey. It’s a Microsoft Forms survey that’s part of my Office 365. If you use this link below, it’s a bit.ly link, it’ll take you to a form that I have. This form, all I’m asking you to fill out is… I just want an idea of how did I do? Did I cover topics that make sense? Could you hear me? Could you understand me? Was my content relevant? If you could fill out that form for me, it’s confidential, it would be a great help for me going forward, and doing a next session.

I’m planning on another session in a little while on Teams governance, so how you do governance in Microsoft Teams. But that, as it stands right now, Kyle, that’s it. That’s the whole presentation.

Kyle:                                      Thanks, Ivor.

 

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