About: Andy Kaufman
Andy Kaufman, PMP is an international speaker, author and executive coach. He's President of the Institute for Leadership Excellence & Development and works with organizations around the world, helping them improve their ability to deliver projects and lead teams. Andy's keynotes, workshops, and executive coaching services have reached tens of thousands of people from hundreds of companies over the years, helping them deliver their projects, become more confident leaders, take focused action and deliver results. He brings a rich background of experience in executive management, technology, team leadership, project management, consulting and coaching. Andy is also the host of "The People and Projects Podcast," which provides interviews and insights to help listeners lead people and deliver projects. The podcast focuses on the intersection of people and projects--where work gets done in the real world.
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Written on September 11, 2015, by Andy Kaufman
In business as well as in life, it’s not just what we do — it’s also how we react to what we do. A friend was slapped with a frivolous lawsuit years ago. His lawyer warned him, “You’re innocent right now. But if you’re not careful, you can easily respond in a way that gets…