Author: Glenn R. Brûlé
Glenn R. Brûlé, CBAP, CSM, is the executive director of Global Client Solutions for ESI International. A recognized expert in the creation and maturity of business analyst Centers of Excellence, Brûlé has helped clients in the energy, financial services, manufacturing, pharmaceutical, insurance and automotive industries, as well as government agencies across the world. For more information visit esi-intl.com.