In this first session, we will provide an overview of what SIPOC is and how it can be used in business process creation and improvement. We will also identify techniques that can help enable a more robust mapping of business processes.
• Describe the context of SIPOC within business process creation and improvement
• Define techniques that help enable a more robust mapping of business processes
Project Management Institute (PMI)® Professional Development Units (PDUs):
This Webinar is eligible for 1 PMI® PDU in the Strategic category of the Talent Triangle.
Jeff Bongiovani is currently the Lead Course Developer for Edwards Performance Solutions who oversees the production and maintenance of courses on Project Management, Systems Engineering, Software Development, Business Process Improvement, and Cybersecurity. He is also a trainer with over 20,000 hours of classroom experience spanning 17 years.