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Reply To: Show a custom field hiding questions

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#405830
Larry ChristofaroLarry Christofaro
Participant

John, good question. Multiple departments do require a bit of thought. I tend to provide custom fields in three categories, (1) required for all departments, (2) common fields that departments can use if they want (but consistent across those departments that want the same data, and (3) custom fields specific to a single department. Setting up specific EPTs and PDPs for each department is key to providing flexibility. Hope that helps…