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Larry Christofaro

Yea, not to change the subject but the email updates don’t do what they intended (IMHO). Biggest problem is that users get too many emails for little or no reason and so they ignore them or create a rule to delete them. Second, even if it does change it doesn’t provide enough information about that change to react properly. And last, it creates an assumption that teams are kept up to date when reality is that many important updates aren’t communicated at all. I’ve implemented or been involved in almost 100 clients and I’ve turned it off for all of them (after explaining the pros and cons of course). Instead, we design a proper communication plan without them…!

So in your case it sounds like PMs are not making the changes they should be making specifically because of this “feature”. Hmm… Sorry but that’s how I feel…