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Reply To: What are some of the resistance you have encountered from users?

Home Forums Discussion What are some of the resistance you have encountered from users? Reply To: What are some of the resistance you have encountered from users?

#31898
Walter Boggs
Participant

Our resources are not used to updating progress this precisely. In the past they could just say, “I’m about half done” or “I need another week”, but PWA wants them to really look at the estimate, the time spent so far, whether they are on track, etc. Of course, this is why we installed Server, not a defect, but that’s been some of the user feedback.

Users also don’t like e-mail alerts, but without them we couldn’t communicate assignments very easily, as we are a global company with resources across many time zones.