How to resolve issues with Project Professional Cache

[The MPUG Community]

Background:

Some users have experienced issues with Project files getting stuck at check-in. Projects are seen to be ‘Pending Check-in’ when viewed in the Cached list of projects, and when opened they only open in read-only.

It is suspected that this is caused by editing a project file offline and then uploading straight onto the server rather than editing the server generated file created at project startup.

 Workaround:  Clear the cached list of projects.

1.       To do this open project professional / go to Tools / Local Project Cache / Cleanup Cache.

2.       Select the problem project from the list under Remove Projects from Cache, and click on Remove from Cache.

3.       Then click File / Open and Retrieve the list of all projects from Project Server. Open the project in question, this should allow you to edit the project.

4.       Note: you may need to clear the cache each time you want to edit the project.

-Ryan Lynn

[The MPUG Community]

Assuming that you are using Project Professional 2007, I would also advise installing the following MS Hotfix: 975923, as this resolves some issues related to cached files.

 

-P Harding

[The MPUG Community]

This Cache issue can also be created by closing the project desktop tool to quickly after you check in and close your project schedule.  The check in feature submits a job to run in the queue.  If you close your desktop tool using the RED X in the upper right hand corner before the queue job finishes then the project will be stuck in cache mode.

-Richard Theisen

[Author]

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