John, good question. Multiple departments do require a bit of thought. I tend to provide custom fields in three categories, (1) required for all departments, (2) common fields that departments can use if they want (but consistent across those departments that want the same data, and (3) custom fields specific to a single department. Setting up specific EPTs and PDPs for each department is key to providing flexibility. Hope that helps…
I can’t help you much with the departments. But I’m assuming that the second part of your question is that PWA will not allow you to blank out a field. We stumbled across how to do this. Simply select the same value from the drop down list as the value already in the field.
It would have been nice if this was documented somewhere.
John, hopefully we’re just talking semantics. But, if you don’t know what an Enterprise Project Type (EPT) or a Project Detail Page (PDP) is then I would suggest some training. Attempting to implement multiple departments in a single instance along with all the challenges that it brings requires a pretty good understand and configuration knowledge of Project Server.
I only say that because the acronyms are pretty commonly used, so I do apologize if my statement is wrong.