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Trying to open project in PROJECT PRO from PROJECT ONLINE

Tagged: "Project Pro" "Project Online" authentication protocol

This topic has 2 replies, 2 voices, and was last updated 5 years, 8 months ago by John Murphy.

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12/01/2016 at 3:18 pm #406953

John Murphy
Member

A few users are getting this message when trying to open a project in PROJECT PRO from PROJECT ONLINE …. “Server you are trying to access is using an authentication protocol not supported by this version of OFFICE.”

When I have the person open Project Pro pointing towards our Project Server instance and then try to open the project from PROJECT ONLINE, it works.

Why is this happening?

12/02/2016 at 9:22 am #406973

Larry Christofaro
Participant

John, I know this happened to me and eventually fixed itself. I might suggest having them check for office updates and see if that helps.

12/06/2016 at 3:06 pm #407045

John Murphy
Member

Larry,

Thanks …

John
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