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build trust

How to Build Trust and Effectively Lead Virtual Teams

Working virtually certainly has its perks. There’s no commute! Your lunch is just the short walk to the refrigerator away! You don’t have to wear pants! That said, working remotely can have its pitfal...

8 Simple Ways to Build Customer Rapport

Meeting a new client for the first time can be challenging; especially when they have a reputation for being difficult. What is the best way to establish a positive relationship with a demanding clien...