Suman, who oversees a PMO in the development center for a global service provider, has one technique that he says keeps him more productive every single day: He turns Microsoft Outlook off “for at least a couple of hours a day, so it doesn’t distract me.” Typically, he chooses not to check email between 11…

What is it about information technology projects? Since Gartner highlighted project management as a critical success factor for information technology (IT) projects in ’95, we’ve seen a flood of training, methodology, and PMO initiatives that continue today. Despite this massive investment in better project management, IT projects are a continued source of frustration for many…