Many organizations have contemplated or implemented program management as a means of managing inter-related projects within their organization, with varying degrees of success. For the purposes of this article we refer to a Program Management Office (PgMO) as a vehicle which can be used to manage the life-cycle of a specific program or, if a…

Question: In my federal government agency, some have considered Microsoft Project to manage planning and scheduling for service operations. I suspect that it’s not the right tool for non-project work like day-to-day operations. I suspect that managers, team leads, and supervisors would be better served by enterprise resource planning (ERP) software, but, I’m not sure…