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Inactivate Task problem

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  • #4960 Reply
    CommunityCommunity
    Keymaster
    In some (but not all) of my schedules, the Inactive Task button is disabled.   I don’t see why it should be.   Has anyone else had this problem?   Suggestions on how to fix it?
    #6324 Reply
    CommunityCommunity
    Keymaster
    Christine,
    Tasks that contain actual work cannot be inactivated.  Could this be the problem?
    Larry Christofaro
    Digineer
    #6325 Reply
    CommunityCommunity
    Keymaster
    Hi Larry,
    Thanks for the reply.  No, this isn’t the problem.   It’s for all new tasks.   I’m assuming it’s something with my global template, as I can receive files created by other people, and that don’t have this problem.   And from one of those files I can create my own template that I can use that doesnt’ have this problem.   But I can’t fix the file created by default from the global template.
    I’ve tried comparing all settings in Options between a file that doesn’t have the problem and a file that does, and haven’t seen any differences.
    Christine

    #6326 Reply
    CommunityCommunity
    Keymaster
    Christine,
    I should have known it wouldn’t be that easy.  Could the project be saved in a 2007 format?  Try doing a save as and save a problem project as a Project format (instead of Microsoft Project 2007).  The extention hasn’t changed but the format is different and recognizable to Project 2010.
    Hope that helps…
    Larry Christofaro
    Digineer
    #6327 Reply
    CommunityCommunity
    Keymaster
    Hi Larry,
    Another good suggestion, but still not the cause.  I save by default to Project 2010 format, all the files are already in 2010 format, and none of these files has ever even been saved as Project 2007.
    Christine
    #6328 Reply
    CommunityCommunity
    Keymaster
    Christine,
    Now moving to the realm of comical…:-).  One more try.  Could the projects that you are having trouble with have been created using Project Standard.  Inactive tasks are not available in Project Standard.  I only have the Pro version so I don’t know what happens if projects are created and opened between versions.  In my opinion it should work if you are using Pro, but I honestly can’t think of anything else.
    Keeping my fingers crossed…
    Larry Christofaro
    Digineer
    #6329 Reply
    CommunityCommunity
    Keymaster
    Hi Larry,  Yet another good suggestion, but still not it (evidenced by the fact that I can create files from my own template that have the button, just not from the global template).
    I’m about to try uninstalling and reinstalling Project (again – it didn’t work before, but maybe 2nd time’s the charm).  I’ll let you know if that helps.
    Thanks for all your suggestions!
    Christine
    #6330 Reply
    CommunityCommunity
    Keymaster
    Christine,
    Your global (assuming local global, not Project Server) sounds like the problem (reading more carefully might have helped but sometimes I’m too fast for my own good).  Try this first.  try replacing your global with someone elses global.  To access the global, go to ‘your user’ / AppData / Roaming / Microsoft / MS Project / 14 / 1033.  Rename the existing global and copy in one from someone else.  If that doesn’t work than reinstall.  The uninstall might not actually delete the global so uninstall, then check and delete (or rename the gloab), and then reinstall.
    Third time’s a charm…???
    Larry Christofaro
    Digineer
    #6334 Reply
    CommunityCommunity
    Keymaster
    Larry,  I followed your advice, which was much easier than an uninstall and reinstall.   first I took someone else’s global template (that I know is good), replaced the current with the new one, and it didn’t work.   Then I took a template of my own that works when I create "new" using that template, renamed it and made it the global template.  Again, no luck.   Then I uninstalled and reinstalled Project, and STILL no luck.  I have a workaround (all new files are created with a template of mine that works), but it’s inconvenient.  This is very perplexing…….
    Christine
    #6335 Reply
    CommunityCommunity
    Keymaster
    Christine,
    Sorry to hear about that and I can certainly understand the frustration.  You might try to install any updates to the product (but unlikely that will make a difference).  If you are still bound to find an answer I might suggest submitting the issue to the Microsoft Project forum:  http://social.technet.microsoft.com/Forums/en-US/projectprofessional2010general/threads
    Good luck…
    #6336 Reply
    CommunityCommunity
    Keymaster

    have had this problem.  Thought I need to reinstall and then took off previous versions.  Finally, when I selected task by Row Number the inactivate button became active.

    #6801 Reply
    CommunityCommunity
    Keymaster

    Do you still have the Backward Compatibility mode enabled on your project Server 2010.

    Check under Server Settings >> Additional Server Settings

    Inactivate feature is disabled when the BCM is enabled.

    Be careful about disabling the BCM, though. You CANNOT re-enable it once you disable it.

    #10552 Reply
    CommunityCommunity
    Keymaster

    Christine,

    Did you ever solve the Inactivate Task Problem?  I recently migrated a large (3500 tasks) project from 2007 to 2010 Professional (2010 basic doesn’t have the “Inactivate” button or feature) and have had problems since.  Now that I’ve migrated, I can’t get Task Activate / Deactivate to work.  I followed the thread of your experience, but no one ever solved your fundamental problem.  The inactivate task button always grayed out.  2010 is a buggy beast.

    I created a dummy project and the function works fine – I can activate or deactivate tasks at will.  But, my Project files that were created in 2007 do not respond.  I find it frustrating that migrating a project over adversely affects the features.

    Can anyone enlighten me?  Thanks!  Todd

    #10553 Reply
    CommunityCommunity
    Keymaster

    The only time I run into this if I’ve opened a file previously saved in a compatible format.  I actually just resave it as a Project file, don’t even have to close out, and the inactivate button is active. File, Save As, same name with format of Project; overwrite existing file.

    #10554 Reply
    CommunityCommunity
    Keymaster

    Prasanna and AFridelle,

    Thank you both for responding.  I can’t imagine I’m the only one suffering from this, but I have not seen much traffic in the BLOGosphere.

    1. Regarding Backward Capability: I have MSP2010 Professional, but am not using PWA features on server.  Because the Inactivate Task (and Auto/Manual Schedule toggle) seems to work under some circumstances, I don’t think turning off the Backward Capability Mode should be necessary.  Do you agree?

    2. Regarding AFridelle’s comment: I agree that a legacy project file – say MSP2007 – should open in MSP2010 Professional and then I should be able to simply convert using SAVE AS an MSP2010 Project file.  I’ve manually SAVED AS the files anyway, but that didn’t fix my problem.

    3. I am open to suggestions.  I fear I must copy the projects into a working template, which will be a lot of work and possibly introduce corruptions in my data.  I have a MASTER and 12 SUBPROJECTS hammocked to that master with EXTERNAL links between the subprojects.  I’ll need to validate all that data.

    Keep the ideas coming!  And thank you!  Todd

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