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PWA Alerts – Project added and edit alert text

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  • #383919 Reply

    I have been testing out this feature and have a few questions.
    1- I do not see a way to receive an alert when a new project is created for a certain dept or all depts. Managers would like this. Am I missing something?
    2- An alert can be sent to a resource even if the person is not a PWA user. This is good, but the alert email tells the user to visit your Tasks page to see more details or update these assignments. Is these a way to edit the alert text?

    Thanks,
    John

    #383940 Reply
    Larry ChristofaroLarry Christofaro
    Participant

    John, I don’t typically recommend alerts but some people like them. The problem is that they spit out a lot of emails (any time a task is updated) that end up getting ignored, but doesn’t explain why (very important) and doesn’t necessarily send out emails when it should. It’s a communication function that I like to keep direct and not try to cover it up with a lot of emails. Sorry, that’s me. Like I said, others have used it with success.

    #383966 Reply

    Larry,

    Your POV makes sense.

    I may turn it on to try it out, but I may quickly turn Alerts off. I wish there was a way to edit the emails and edit the default options for ALL users. It is nice MS added the feature, but I wish I had more control in terms of who is alerted, why, frequency, and what is said like I do in QuickBase.

    Thanks again for your response …
    John

    QuickBase l

    #383967 Reply
    Larry ChristofaroLarry Christofaro
    Participant

    I agree. Great concept but it’s an old feature that could use some enhancements.

    #384307 Reply

    Update … We are not turning on Alerts and Reminders. We will reconsider if MS enhances the feature to give ADMINs more control over reminders and alerts in terms of who, why, when, and what is said.

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