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SIPOC Workshop Facilitation

Description:

In the first session, we will provide an overview of what SIPOC is and how it can be used in business process creation and improvement. We will also identify techniques that can help enable a more robust mapping of business processes.

In the second session, we will outline how to establish SIPOC workshop goals and expectations as well as explore multiple strategies you can apply depending on what those goals and expectations are.

In the final session, we will walk through how to facilitate a SIPOC workshop. Beyond the strategy, we will examine specific questions to elicit results leading to optimal process development.

Test your skills after completing the course

 

PMI® PDU

This course is eligible for 3 PMI® PDU in the Strategic category of the Talent Triangle.

 

Presenter Info:

Jeff Bongiovani is currently the Lead Course Developer for Edwards Performance Solutions who oversees the production and maintenance of courses on Project Management, Systems Engineering, Software Development, Business Process Improvement, and Cybersecurity. He is also a trainer with over 20,000 hours of classroom experience spanning 17 years.

To access this content, you must purchase this course or an MPUG Membership.

Lessons

Part 1: Overview of SIPOC and Systems

Event Description: In this first session, we will provide an overview of what SIPOC is and how it can be used in business process creation and improvement. We will also identify techniques that can help enable a more robust mapping of business processes. Learning Objectives: • Describe the context of SIPOC within business process creation and improvement • Define techniques that help enable a more robust mapping of business processes

Part 2: SIPOC Workshop Strategies

Event Description: In this second session, we will outline how to establish SIPOC workshop goals and expectations as well as explore multiple strategies you can apply depending on what those goals and expectations are. Learning Objectives: • Describe how to set SIPOC workshop goals and strategies

Part 3: Workshop Facilitation and Questions

Event Description: In this final session, we will walk through how to facilitate a SIPOC workshop. Beyond the strategy, we will examine specific questions to elicit results leading to optimal process development. Learning Objectives: • Define effective questions that enable greater workshop results • Describe workshop facilitation techniques that best engage the participants

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148 learners on this course